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Culture
Employees leave / stay because of your culture

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Culture doesn’t live in a document. It lives in your people.

We don’t just diagnose organisational culture - we improve it. As a culture consultancy, we drive culture change through bold ideas, playful thinking and immersive experiences. We help organisations bring their values, behaviours and purpose to life in ways people actually want to get involved with, boosting employee engagement in the process. 

How we shape cultures:


We diagnose


Using data, human insight and storytelling, we reveal the behaviours and beliefs shaping your organisational culture today. And uncover what’s getting in the way of collaboration, connection and progress.

Our services

  • Culture diagnostics

  • Culture influencer mapping

  • Culture journey roadmap

diagnose

We design


Together, we translate the culture change you need into something clear and actionable, creating pathways for connection, collaboration and belief. This isn’t just about reports or presentations. It’s about creating shared direction, identity and impact.

Our services

  • Strategic narrative

  • Vision and values development

  • Behaviour frameworks

we_design

“From boardrooms to beer mats, culture labs to card games, we open doors to meaningful transformation, with colour, creativity and care.”

We inspire


We turn your strategy into joyful, lived experiences that shape and inspire your systems, teams and leaders. Not a one-off. Not a poster on the wall. This is workplace culture you can see, feel and get behind every day.

Our services

  • Culture comms and storytelling

  • Leadership and team development

  • Playbooks and toolkits

we_inspire

We measure


Your organisational culture never stands still. We keep our finger on the pulse, measure what’s working, learn from what’s not and adapt the story as your people and organisation evolve.

Our services

  • Pulse checks and surveys

  • Real-time measurement and dashboards

  • Consultancy and culture sprints

we_measure

“Workplace culture isn’t a slide deck - it’s how people feel, behave and belong. And we give a damn about getting that right.”

Who we work with:


the LEGO Group
University of the Arts London
PepsiCo
Compare the Market
Somerset Bridge Group
Imperial Business School
The Alice Smith School
novartis_logo
greene_king
the LEGO Group
University of the Arts London
PepsiCo
Compare the Market
Somerset Bridge Group
Imperial Business School
The Alice Smith School
novartis_logo
greene_king

What they say about us:


Andrew Paterson
Andrew Paterson

Global Employer Brand & Talent Attraction Lead, The LEGO Group


“How would I describe SMRS in three words? Partnership, because we wouldn’t be able to do it without them. Energetic, and like our brand, the guys are fun as well.” 

Matt Robshaw

Matt Robshaw
People Experience Lead, Somerset Bridge Group


“The team were great to work with, developed a strong understanding of our needs, and delivered a clearly presented and actionable audit that has helped us refresh our corporate brand to better reflect our culture, with the confidence of knowing what it takes to stand out and attract the talent we need as we continue to grow.” 

Amy Farrington

Amy Farrington
Head of Employer Branding & Talent Attraction, PepsiCo Europe 


“SMRS are a perfect blend of strategic thinkers, creatives and roll-up-your-sleeves type individuals who are keen to get to know your business and support you in achieving your goals. ”

Meet our culture experts:


Richard Badley

Richard Badley

With over 20 years of experience, Richard loves using data to tackle organisational challenges and measure employee engagement - he developed our Organisation Network Analysis framework to do just that.

Hafsa Aziz

Hafsa Aziz

Hafsa has been consulting organisations for over 8 years in culture change, strategy and people development.

Sarah Sturgess

Sarah Sturgess

As our Agency Director, Sarah has shaped SMRS into the organisation it is today - and has helped employers around the world create better environments for their people.

More joy. Less jargon. 
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