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Case study

FidelityInternational

Creating a global employer brand with feeling.

Fidelity International wanted to create an employer brand that encapsulates the shared culture and purpose of their multi-faceted organisation.

Category: Employer Brand
Client: Fidelity

We had to capture the never-before defined.

Family owned and widely respected, Fidelity International have been proudly helping clients plan and save for the futures they want for over 50 years. They’ve a people-centred culture that fosters belonging and brings out the best in everyone. Our challenge was to define and communicate this with the world.

 

The purpose behind the project

This was a project with real meaning for a client with big ambitions, as Fidelity International were aiming to:

 

• increase their ability to attract and retain talent in key markets around the world

• support the business’s wider growth

• further deliver on their purpose of building better financial futures.


The approach


A partnership from the very beginning

The research phase was huge. We worked with Fidelity to gather the perspectives of people from Canada and the UK to China and India. We ran a business-wide survey, spoke to 44 leaders and held 11 focus groups with participants across the globe.

Our big idea felt perfect

Inspired by the emotional connection everyone we’d spoken to felt with the business, the culture and the work they do, it was: Feel Fidelity.

This resonated with so many people that it just had to be the main story of this employer brand.

 

1

What we created:


Creativity with feeling

Working with Fidelity’s own brand experts, we’ve created a distinctive look that uses a signature framing device to pick out the people, moments or metaphors that tell our story. The angle of their logo F also came into play and we created a flexible headline style to celebrate how Fidelity feels to people across the business.

Putting Feel Fidelity into action

It’s early days, but Feel Fidelity is already coming to life in some key pieces of work. So far, we’ve created:

• a full set of employer brand guidelines

• people communications brand guidelines

• a global essence video

• user generated content guides

• a shoot plan

• Target Value Propositions for India and China

• An on-brand identity for their internal careers portal.

The outcome:


We’ve got a feeling it’ll go a long way

Fidelity has big ambitions for the employer brand. With more photo and video shoots planned, upcoming early careers campaigns and an active ambassador community, it’s been a wonderfully collaborative project and a real honour to help Fidelity define their culture for the first time.

Want to talk about how we can help your employer brand?

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